Legal notice
General conditions of use for the website www.bhandy.co.uk.
This page outlines the Privacy Policy, Terms & Conditions, and Booking Policy for BHandy. By using our website or booking our services, you agree to the terms below.
Preamble
For the purpose of this legal notice, the term “website” refers to all web pages at www.bhandy.co.uk.
Privacy & Data Protection
Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Address or service location
- Details related to your enquiry
This information is collected only to provide our services effectively.
How We Use Your Information
Your data is used to:
- Respond to enquiries and provide quotes
- Arrange and complete electrical work
- Manage bookings and communication
- Improve our services
We do not sell or share your data with third parties for marketing purposes.
Data Storage & Security
Your information is stored securely and accessed only by authorised personnel. We take appropriate measures to protect your data from unauthorised access or misuse.
Cookies
Our website may use basic cookies to improve user experience and performance. You can disable cookies via your browser settings.
Data Sharing
We only share your information when necessary:
- With trusted service providers involved in completing work
- Where required by law
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (where applicable)
- Withdraw consent for communication
Terms & Conditions
Services
BHandy provides services including painting & decorating, general handyman work, electrical installation, testing (EICR), repairs, fuse board upgrades, rewiring, CCTV installation, smart home systems, and emergency electrical work.
All work is carried out by a qualified electrician in accordance with UK regulations.
Quotes & Pricing
- Quotes are based on initial information provided
- Prices may change if additional work is required
- Any changes will be discussed before work continues
Work Standards
All work complies with current UK electrical safety standards. Certification is provided where required.
Liability
We are not responsible for:
- Pre-existing electrical faults
- Misuse after completion of work
- Issues caused by third-party interference
Customer Responsibilities
Customers must:
- Provide safe access to the property
- Provide accurate information
- Inform us of any known issues or hazards
Warranty
Workmanship guarantees may be provided depending on the service. Details will be confirmed before work begins.
Booking & Deposit Policy
Booking Fees & Deposits
- A non-refundable booking fee or deposit may be required to secure your appointment
- The amount will be confirmed at the time of booking
- Bookings are not confirmed until payment is received
Non-Refundable Policy
All booking fees and deposits are non-refundable, including in cases of:
- Cancellation
- Rescheduling
- No-shows
Transfers & Rescheduling
- Deposits may be transferred to a future booking at our discretion
- We request at least 24 hours’ notice for any changes
- Rescheduling is subject to availability
Contact Information
If you have any questions regarding this policy or your data, please contact:
By using our website or booking our services, you confirm that you have read and agreed to this Legal Notice.
Effective Date: 03/04/2026
